Q: Do we sell our templates and team website installs?A: Not at this time, the main reasons are that the templates and Team Website installs we are offering are fully supported by us and the servers we use are 100% customized to suit our needs and the CMS (Joomla1.5.) is configured to work best with our servers. For this reason we are not able to sell or support our designs on any other system.

Q: What is the difference from using our service to other hosting services like Godaddy.com?A: Services like go daddy.com offer a great system for someone who is able to do EVERYTHING on their own, from important site backups to trouble shooting, installing and configuring everything. Also companies like Go Daddy.com and similar hosting companies will NOT support the code for any CMS solution. And this is because they cannot possibly have people that can know every solution available, certainly not for under ten dollars per month. Simply put if we installed it we will support it.

Q: How does Team Website Hosting compare to free ad supported or custom designs websites?A: First off we do not believe in loading our customer’s sites up with awful looking ads of some type. Also most free website hosting companies do not offer simple things like an actual e-mail account or customer support thru telephones or callback system, we do.

Custom professional sites are great but can be very expensive costing hundreds if not thousands of dollars… our sites with all the bells and whistles are only $19.95 per month, they come fully pre configured like our demonstration sites and we will even add your team or leagues logo for you. We will help set the colors of your new site to match your team or league exactly, also with team website hosting we do not have any contracts to sign.

We offer the next best thing to a custom built website as the components and modules included in our sites would cost over $100.00 if you were to purchase them on your own and this is not including the cost of a professional team template, they are normally from $30.00 to $60.00 each. With over $150.00 in add-ons and our preconfigured setups you are far ahead of the game using our services, since everything is included for less than $230.00 per year. Designer templates, customization, hosting, industry leading support, professional components and modules installed and ready to go.

Q: Why does it take 1 – 2 business days for a site to be setup?A: Each site is set-up and configured by hand to suit the individual team or league, we even add your logo and help you get the colors all sorted out for your new site, this is not something that can be automated.

Q: Who uses your services?A: Many of our current members are Joomla webmasters themselves and they appreciate the enormous amount of time that goes into setting up a quality site like we offer. Our services/site set-ups are unprecedented in the web hosting community today. Sure many sites will offer Joomla for free and maybe even offer free templates but we offer the most feature packed high-end designer templates available on the market today. With easy to edit flash headers that require no previous flash knowledge and full fly-out main navigation menus just to mention a couple of features.

Q: What type of servers do we use and where are they located?A: Our servers are 100% dedicated "Joomla" servers with "Register Globals" OFF, many of our hosting competitors have this ON and it is a major security risk for a Joomla site. We use Rackspace’s Premiere Facility in North America and ALL sites are fully backed up nightly with offsite storage of these files. Typically only fortune 500 type companies’ use facilities like Rackspace and Teamwebsitehosting.com’s clients deserve the very best.

Q: Who looks after the server Backs-Ups for our sites and what about Server up Time?A: Simply put WE DO IT ALL! Team website Hosting has full mission critical offsite storage of all backup files that way even if the server were to fail we would be able to restore the site to its previous state. Also our servers have a better then 99.9% up-time record thanks to the team at Rackspace.

Q: How long have you been offering CMS Joomla websites?A: Our team has set-up and configured more than 5,000 Joomla CMS sites over the past 3 years.

Q: What kind of support will we get after we have joined?A: Once you are a member of our site you will be able to submit your information and provide us with the colors for your new site, and then our set-up team will build and configure this site to your colors. Once the site is live you will be able to log-in and work on your site and customize it further to suit your needs. We offer full support thru our web forums, videos, FAQ’s, e-mail, phone and Skype.

Q: Can I use an actual domain name with your hosting or do we have to use a FREE sub domain?A: Our systems are set-up to use a domain name like: www.teamwebsitehosting.com or a FREE sub domain like: yourteam.teamwebsitehosting.com, the option to use a sub-domain is included with all hosting plans. Best of all the choice is yours!***Domain registration extra, we provide links in our member’s area to discount domain names were you can purchase your guilds domain name if you do not already have one. You are able to use any registered domain name as long as you can point it to our name servers, or select a sub-domain at no extra charge. You are able to use your existing domain name by simply switching your name server to ours. Instructions on how to do this are inside the member's area. We provide links to discount domain name purchases inside our member’s area. On average a domain name costs from $3.00 – $19.00 per year depending on what name you select.

Q: Can we upload files and images?A: Yes, files and images can be uploaded thru the media manager, in the back-end admin area. Extra folders can be created for images/files through the media manager. No FTP access will be available, No exceptions. You have the ability to add as many directories and images/files as you like through the “Media Manager” the only restraints are you may not exceed the amount of disk space that your plan has.